Introduction
Welcome to Violet Ray®! These Terms and Conditions (“Terms”) form a legally binding agreement between you and Violet Ray® regarding your use of our website, products, and services.
Please read these Terms carefully before purchasing, using, or accessing our website or products in any manner. By accessing or using any part of our website, registering an account, or purchasing our products, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access or use our website or purchase our products.
Definitions
- “Company”, “We”, “Our”, or “Us” refers to Violet Ray® and our website, violet-ray.shop.
- “You”, “Your”, or “User” refers to the individuals accessing or using our website or purchasing or using our products in any manner.
- “Website” refers to violet-ray.shop, its subdomains, and any services, content or features available on or through our domain including online store, blogs, articles etc.
- “Products” refers to the handbags, purses, accessories, and other related merchandise offered for sale through our Website.
- “Order” refers to the Products you purchase on our Website.
- “Account” refers to the User account you must create to purchase Products on our Website.
Eligibility to Use Our Website
You must be at least 18 years of age or older to access or use our Website or purchase our Products. If you are under 18 but at least 13 years old, you may only use our Website under the supervision of a parent or guardian who has agreed to these Terms.
If you are under 13 years of age, you may not access or use our Website or purchase our Products in any manner whatsoever.
We reserve the right to refuse service, terminate accounts, or deny access to our Website as permitted by applicable laws.
Sale of Goods
Our Website allows Users to browse and purchase handbags, purses, accessories, and other products as described on the Website. All sales are subject to stock availability, and we reserve the right to discontinue or modify any Product at any time.
The images, descriptions, specifications, and prices of Products on the Website are for illustrative purposes only. We make reasonable efforts to display accurate information, descriptions, and images of Products including their features, compatibility, and availability. However, we do not guarantee that they are wholly accurate, complete, reliable, current, or error-free.
Certain features, aspects, or content on the Website are provided free of charge on an “as-is” basis. We make no warranties regarding these and assume no liability.
Product pricing may vary periodically due to offers, changing market conditions, product unavailability, or other related reasons. All listed prices are subject to taxes and charges levied by your payment method and/or jurisdiction.
Placing Orders
You may browse our Website anonymously but must create an Account and provide accurate contact details to purchase Products.
You must be logged into your Account to finalize and place any Orders on our Website. All Orders are subject to acceptance, verification, and availability. We will confirm Order acceptance and delivery specifics through Order confirmation emails.
To place an Order, you must provide a valid payment method at checkout along with required information including recipient name, shipping address, contact details, and any other requested information.
We may request additional information from you including proof of identity, address, or payment method if deemed necessary to process the Order, comply with applicable laws, prevent unlawful activity, or resolve disputes.
Submitting an Order indicates that you authorize the payment and Order. You are responsible for the accuracy of your Orders and payment details provided. We reserve the right to cancel, reject, or modify your Order for any reason prior to shipping the Products.
Product Pricing and Payment Terms
All Product prices, offers, discounts, and promotions displayed on our Website are subject to change at any time without notice. The price charged will be the price displayed at the time you place the Order.
Promotional codes and discounts have specific validity periods and conditions. Usage outside the scope of validity will be null and void.
You agree to provide current, accurate, and complete payment details. We will bill your payment method as soon as you place the Order. By submitting your details, you authorize us to charge you the total amount, including any applicable taxes, exchange rates, handling charges, shipping costs, duties, etc.
You are responsible for any fees or charges associated with your chosen payment method. This includes invalid payments, insufficient funds, reversed transactions, currency conversion charges, overdrafts, or any other costs imposed by your payment provider, bank, or financial institution.
All quoted prices are subject to applicable taxes based on your billing address. Taxes will be added to the final purchase price during checkout.
Shipping & Delivery
We will try our best to deliver your Order according to the timelines promised; however, delays are possible due to reasons outside our control. We are not liable for any losses, damages, or delays after we hand off the Order to our trusted delivery partners.
Delivery timelines, shipping rates, and options displayed at the time of checkout will determine the delivery specifics of your Order. We do not provide refunds based on delays arising after Order confirmation.
Customers are required to provide accurate shipping addresses and contact details. You are responsible for any added costs or delivery issues that arise due to inaccurate or incomplete information.
We may request valid proof of identity before delivering Products to certain restricted locations. We reserve the right to cancel your Order if such proof cannot be verified or delays persist.
If nobody is available at your given address to receive the delivery, the Order may be canceled, returned, or left at the receiver’s risk at our discretion. We cannot be held liable for any damaged, lost or stolen Products in such cases.
We strive our best to deliver high-quality Products in pristine condition. Please thoroughly inspect Products upon delivery and notify us of any defects or damages within 3 business days through email. We will take appropriate action on valid complaints.
Returns, Refunds & Cancellations
If you are unsatisfied with the Product received, please contact us within 3 business days of delivery to process any eligible returns or exchanges. We will determine whether a Product qualifies for return based on criteria like timeline, condition, reasons etc. Approved returns must be shipped back to us within 7 days.
Customers are responsible for return shipping costs. For approved returns due to manufacturing defects or damages, we will provide prepaid shipping labels or reimburse return costs. All Products must be returned in original condition with tags and labels attached.
Upon receiving and inspecting the return, we may process a replacement, exchange or refund. Unopened Products in undamaged packaging qualify for a full refund. We will process refunds within 3-7 business days of receiving the Product.
We may reject returns or impose restocking fees up to 50% for:
- Used, worn, washed, damaged or missing parts Products
- Returns without original packaging and labels
- Returns that do not meet our criteria or satisfy legal obligations
- Products that cannot be resold due to customer actions
All sales are final on custom or personalized Products. We do not accept returns, refunds, or cancellations on such Orders.
Please contact us if you have any questions regarding our Returns and Refunds policy.
Intellectual Property Rights
All content published or made available on our Website including designs, text, graphics, logos, button icons, images, audio clips, product names, pricing, and the collection, arrangement and assembly thereof is the exclusive property of Violet Ray®, and is protected by U.S. and international copyright and trademark laws, with all rights reserved unless explicitly stated otherwise.
The trademarks, service marks, trade dress, trade names, logos and domain names of Violet Ray® (collectively “Trademarks”) are valuable assets of Violet Ray®. Except as explicitly permitted, you may not use Violet Ray’s Trademarks in any manner that might tarnish, disparage, or reflect adversely on such Trademarks. You require prior written permission from Violet Ray® for any usage of Trademarks for promotional purposes, which we may deny.
User Content Submission
Certain interactive features of our Website may allow you to submit, share, transmit or otherwise make available text, images, reviews, ratings, or other content (“User Content”). By posting or sharing User Content, you represent that you have the right to grant the licenses specified below.
You grant Violet Ray® a worldwide, royalty-free, irrevocable, non-exclusive, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, combine with other content, create derivative works from, distribute, perform, and display User Content for any purposes in any formats now known or later developed.
You are solely responsible for all User Content you submit. You warrant that submitted User Content does not infringe any third party intellectual property rights like copyright, trademark, trade secret, privacy, personality or other personal or property rights or contain unlawful, offensive, harassing, harmful, pornographic, inaccurate or otherwise objectionable material.
We respect your ownership of User Content. If you believe your intellectual property rights are infringed by User Content on our Website, please contact us at [email protected].
Disclaimers and Limitations of Liability
Our Website and Products are provided strictly on an “as-is” basis without warranties of any kind, expressed or implied. We expressly disclaim all warranties, representations, conditions or endorsements, express or implied, with regard to our Website, Products, user content or third party content including suitability, availability, accuracy, usefulness, safety, durability, legality, effectiveness or non-infringement.
We make no warranties that:
- Our Website, Products or User Content are timely, accurate, complete, reliable, useful, secure or legally compliant in any manner
- Our Website or server is free of viruses or disruption
- Products will meet your needs or expectations
- Any errors in Content will be corrected
Your access and use of our Website is at your own discretion and sole risk. You are responsible for taking necessary safety precautions while using our Website.
To the maximum extent permitted under applicable law, we disclaim and will not be liable for any damages arising from the use of our Website, Products or Content. This includes direct, indirect, incidental, consequential, special, punitive or exemplary damages, lost profits, data, goodwill, use, or other losses whether in contract, tort, negligence, misrepresentation, strict liability or otherwise, even if we knew of or should have known of the possibility of such damages.
In jurisdictions where limitations of liability for consequential or incidental damages are not permitted, our liability is limited to the fullest possible extent permitted by law. In no circumstance will our total aggregate liability exceed the amounts actually paid by you over the past one month.
Indemnification
You agree to fully indemnify, defend and hold harmless Violet Ray® and our officers, directors, employees and agents from and against all claims, damages, liabilities, costs, losses and expenses (including reasonable attorneys’ fees) arising from your use of our Website, Products, or User Content in violation of these Terms.
External Sites
Our Website contains links to third party websites, advertisers, or services that are not owned or controlled by Violet Ray®.
We are not affiliated with, have control over, or endorse any third party site, service, content, advertisement, or privacy policies or practices. You access and use third party sites, services, and resources at your own choice and risk. We recommend that you review the privacy policies of sites you visit.
We are not responsible for the availability, legality, appropriateness, or any other aspect of external sites or resources. We are not liable or responsible in any manner for any content, advertising, products or materials available on such sites. By using our Website, you release and hold us harmless from any and all claims relating to your use of such sites and services.
Termination
We reserve the right to suspend, restrict or terminate your access to our Website, reject or cancel orders, or deny you service for any reason at our discretion that you violate these Terms, applicable laws, or engage in behavior detrimental to our brand, customers, or others.
Discontinuance of service may result in deletion of your information and account. We are not liable for any damages arising from terminated accounts or access. Previous versions of amended Terms may be viewed in our legal archives.
Changes to these Terms
We may periodically make changes to these Terms for various reasons like compliance with industry regulations or incorporation of new features on our Website. We may change the Terms without prior notice by posting an updated version with an updated revision date.
Your continued use of our Website or Products after any changes signifies your acceptance of the revised Terms. You are expected to periodically review the most updated version of Terms when accessing or using our Website.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the United States and the State of California. Disputes arising in connection with this Terms will be subject to the exclusive jurisdiction of state or federal courts located in Los Angeles, California.
Severability
If any part of these Terms is deemed invalid, against the law or unenforceable, the remaining provisions will still remain in effect and enforceable. The invalid terms will be modified to the extent possible and closest to the original meaning.
Contact Us
Please contact us with any questions or concerns regarding these Terms and Conditions.
Violet Ray®
Email: [email protected]
Phone: 1-800-123-4567
Address: 100 Main St, Los Angeles, CA 90001, United States